Cape Breton mom concerns why referrals ongoing immediately after problems designed about Bedford-dependent dentist | Canada | Information


A Reserve Mines mother is wanting to know why her problems about Dr. Errol Gaum to a Sydney dental clinic didn’t stop them from referring sufferers to the Bedford-dependent dentist.

Wendy McNeil said she was “sick” when she go through Ryan Binder’s write-up about the appointment his 6-year-previous daughter experienced with Gaum on Nov. 10, which lead to him filing a criticism with the Nova Scotia dental board.

“I could have published that, it was so a lot like what my daughter when via (6-a long time ago),” reported McNeil.

The McNeils’ daughter was also six at the time of the pay a visit to and McNeil said her husband needed to employ a lawyer when they returned to Cape Breton. McNeil convinced him not to and known as Mayflower Dental, who designed the referral to Gaum, to file a grievance. 

It wasn’t right up until she study Binder’s submit and saw his daughter was also referred by Mayflower Dental she realized Gaum was nonetheless dealing with young children.

On Thursday, the Provincial Dental Board of Nova Scotia suspended Gaum’s licence indefinitely soon after an unexpected emergency assembly the night time ahead of. Halifax Regional Law enforcement have also confirmed they are investigating various issues submitted from a dentist at the handle where by Gaum’s office is. 


McNeil was shocked when she recognized her criticism to Mayflower Dental in 2014 failed to final result in variations.

“I figured (by calling and reporting it) the referrals would quit at the very least,” she stated. “Silly me, on my behalf.”

Mayflower Dental regional director Rob Redshaw said the Provincial Dental Board of Nova Scotia discounts with complaints and is the firm they really should be submitted to. 

Citing privateness, Redshaw said he couldn’t converse extra about problems or referrals.

“With regard to shopper privilege and client privilege, as perfectly as with our dentists and the dentists we refer to, we cannot go over in any way, condition or type … any of the processes when it will come to referrals (or getting grievances about referred dentists),” Redshaw mentioned. 

“The dentist does not get included with (the complaint) approach at all. Finding the information from anyone but the source (when the grievance is submitted) isn’t really correct.” 


“I could have created that, it was so much like what my daughter when through (six-several years ago),” — Wendy McNeil


Redshaw was ready to say when they get a complaint they recommend clientele to phone the dental board.

McNeil said when she filed hers with Mayflower Dental she “unquestionably” was not advised this and would have if she’d been recommended to. 

“I persuaded (my spouse) not to (hire a attorney). I assumed by calling Mayflower Dental one thing would be finished,” she said. 

“But now it appears very little was performed to stop this from occurring to other youngsters. It definitely was just an apology … My daughter listened to us chatting about this the other day and she claimed, ‘This variety of issue could give a human being PTSD.'”

NO Tips

Equally the Nova Scotia Dentists Affiliation and Nova Scotia Dental Assistants Affiliation confirmed they you should not have suggestions for members to report peers for specialist misconduct.

Like Redshaw, spokespeople for equally corporations say any issues should be directed to the dental board which is legislated to deal with them. 

Binder, whose criticism and Facebook submit encouraged a public campaign to have Gaum’s licence revoked and police look into criminally, mentioned he’s disappointed Mayflower Dental didn’t prevent referring Gaum right after McNeil’s criticism.

“It truly is unhappy that her voice wasn’t listened to and kids had been having damage because of it … I want to know why a thing wasn’t accomplished.” 

Nicole Sullivan is an education, company and range reporter for the Cape Breton Article.